Shipping

Renaissance Wardrobe | Raleigh, NC

Where we ship, what it costs, and how fast it gets to you.

📦 Free US Shipping Over $99

⏱ In-Stock Ships Within 2 Days

⚡ Expedited Available

Section 1

Shipping Renaissance Wardrobe Jewelry

We ship all jewelry with free shipping for orders above $99 for most countries. There are a small number of countries where we cannot ship, or where we have to charge for shipping due to carrier restrictions (eg South Africa)

Section 2

Shipping Clothing

We ship most clothing from Raleigh, NC, with free shipping for orders above $99. For international shipping we charge for shipping at carrier rates (the cost is calculated for you at checkout). We do offer expedited shipping.

Section 3

Shipping Speed

For items that we have in stock we ship within two days.

We ship most orders via UPS or USPS.

If your order qualifies for free shipping, we have the option of shipping via UPS or USPS & we will need a physical address to ship to instead of a PO Box.

Expedited shipping If your order ships on time (next business day), expedited shipping fees are non-refundable. Delivery dates are estimates provided by the carrier and are not guaranteed.

Section 4

International Shipping

All fees and charges levied by Customs and Duty are the customer's responsibility.

While all of our products are legal for sale, customers are responsible for ensuring items are permitted for import into their country and comply with local laws.

Customers are responsible for packages lost or destroyed, or any legal action resulting from the purchase of items that are illegal in their particular country or region.

International exchanges For international orders, customers are responsible for the cost of shipping the replacement item. We’ll email you an invoice for shipping the replacement once your exchange is approved. The replacement will be shipped after payment is received.

Section 5

Refused Shipments

If you decide to refuse any shipments from us, you are responsible for the original shipping charges to you, any duties, taxes, and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to us. This amount will be subtracted from any refund.

This also applies if customs or duty charges on your package go unpaid. If the carrier destroys the package instead of returning it to us, we are unable to issue a refund.

Section 6

Made-to-Order Items

We do sometimes ship certain items from workshops around the world. This is normally for items that are made to order or made locally. In these cases it can take up to 4 weeks to make and deliver the item.

Section 7

US Tariffs

Due to the new US tariff policy adjustment, all US residents are currently required to pay tariffs when ordering goods from other countries.

These tariffs are determined according to local laws or tariff policies, not additional charges by us. As sellers, we cannot intervene in any way. We can only operate legally in accordance with laws and regulations. When you create an order we will assume that you are aware of the applicable tariffs that will be incurred, and that you will cooperate with local customs to pay the tariffs. These fees will be collected and kept by local relevant departments. So after receiving the notification that the package has arrived at the customs/post office, please actively cooperate with the customs in accordance with the law to assist in paying tariffs, completing customs clearance and collecting your package.

In addition - if you are returning a product to us from outside the US, we may need to deduct any tariff from the refund you receive.

Section 8

Questions? Just Ask.

If you have any questions, you can also contact us at any time. Thank you.

Contact Chrissy

Shipping, returns, sizing questions, or anything else.

chrissy@renaissancewardrobe.com We respond within 1 to 2 business days